QR Menus (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.qr-design.gr], use our services, or purchase our QR menu products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, business name, and address.
- Lead Information: Information provided through forms on our website or during communications (e.g., inquiries about our services).
- Usage Data: Information about how you use our website, products, and services, such as IP addresses, browser type, and activity on our website.
2. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases, as required by GDPR:
- Contractual Obligation: To fulfill our contract with you, including providing requested products and services.
- Consent: For optional activities like marketing communications, where explicit consent is required.
- Legitimate Interests: To analyze and improve our services and offer you relevant information, as long as these interests are not overridden by your rights.
- Legal Compliance: When processing is necessary to comply with legal obligations.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver our QR menu products and related services.
- To Communicate with You: To respond to inquiries, provide support, and send important updates.
- Marketing: To send promotional materials, special offers, and information about new products or services that may interest you. You can opt out of marketing communications at any time.
- Improvement: To enhance our website, products, and services by analyzing usage trends and feedback.
- Compliance: To fulfill legal obligations, resolve disputes, and enforce our agreements.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or for a legally permissible duration. Afterward, we securely delete or anonymize the data according to industry standards.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business, such as hosting providers and email service providers. These parties are obligated to maintain the confidentiality and security of your information.
- Legal Compliance: If required by law, we may disclose your information to government authorities or other third parties to comply with legal obligations, respond to requests, or protect our rights.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Objection: You can object to the processing of your personal data in certain circumstances, such as for direct marketing.
To exercise any of these rights, please contact us through the information provided in the Contact Us section.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. Disabling cookies may affect certain features of our website.
We use a cookie management tool that provides transparency and allows users to consent to specific cookie categories. You can update your preferences or withdraw consent through the cookie settings link.
9. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure it receives an adequate level of protection through Standard Contractual Clauses or other legally acceptable means, in line with GDPR requirements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [your contact email or address].